Merlix

Terms of Service

Effective Date: April 14, 2026 · Last Updated: June 6, 2026

Merlix, LLC
500 Westover Dr #16900
Sanford, NC 27330 USA
hello@merlix.com

1. Acceptance of Terms

By creating an account or using Merlix (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms form a legally binding agreement between you and Merlix, LLC ("we," "us," or "our"), the company operating Merlix.

2. Description of the Service

Merlix is a SaaS platform for YouTube creators that provides a video production pipeline, YouTube growth tools, a multi-model AI studio, media management, and related features designed to help creators manage the full lifecycle of YouTube content creation.

3. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you must have the consent of a parent or legal guardian. By using the Service, you represent that you meet these requirements.

4. Account Registration

You agree to provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at hello@merlix.com if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms or that we believe have been compromised.

5. Subscriptions, Credits, and Billing

a. Plans: The Service is offered on subscription plans. Plan details, pricing, and features are described on the pricing page at merlix.com.

b. AI Credits: Certain AI features consume credits. Credits are purchased in advance and are non-refundable unless required by applicable law. Credit costs per generation are shown before you confirm a request.

c. Billing Cycle: Subscription fees are billed on a recurring basis (monthly or annually depending on your plan). You authorize us to charge your payment method on each billing date.

d. Free Trials: If we offer a free trial, it will convert to a paid subscription at the end of the trial period unless you cancel before it ends.

e. Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for unused subscription time.

f. Refunds: All purchases are final unless otherwise required by applicable law. If you believe you have been charged in error, contact hello@merlix.com within 14 days of the charge.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Upload, generate, or distribute content that is illegal, defamatory, harassing, obscene, or that infringes the intellectual property rights of others
  • Circumvent or attempt to circumvent YouTube's Terms of Service or Community Guidelines
  • Use AI features to generate spam, misleading content, or coordinated inauthentic behavior
  • Attempt to reverse-engineer, decompile, or extract source code from the Service
  • Use automated bots or scrapers to access the Service in a manner that places unreasonable load on our infrastructure
  • Resell or sublicense access to the Service without written permission
  • Upload malware, viruses, or any code intended to interfere with the Service or its users

We reserve the right to suspend or terminate your account immediately and without notice for violations of this section.

7. YouTube API Services

The Service uses YouTube API Services. By connecting your YouTube channel, you also agree to the YouTube Terms of Service and acknowledge that your use of YouTube data is subject to Google's Privacy Policy.

You may revoke the Service's access to your YouTube account at any time via the Google security settings page.

8. Your Content

You retain ownership of all content you upload to the Service, including videos, scripts, thumbnails, and other media ("Your Content").

By uploading Your Content, you grant Merlix, LLC a limited, non-exclusive, worldwide license to store, process, and transmit Your Content solely for the purpose of providing the Service to you.

You represent and warrant that:

  • You own Your Content or have the necessary rights and permissions to upload it
  • Your Content does not infringe any third party's intellectual property, privacy, or other rights
  • Your Content complies with YouTube's Community Guidelines and applicable law

We do not claim ownership of Your Content and do not use it to train AI models.

9. AI-Generated Content

AI features generate content based on your prompts using third-party AI models. You are solely responsible for reviewing, editing, and publishing any AI-generated content. We make no guarantee that AI-generated content is accurate, original, non-infringing, or suitable for any particular purpose.

AI-generated content is not legal, financial, or professional advice. Do not rely on it as such.

10. Intellectual Property

All software, code, design, trademarks, logos, and other materials comprising the Service (excluding Your Content) are owned by Merlix, LLC or its licensors. You may not copy, reproduce, or distribute any part of the Service without our written permission.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.

12. Third-Party Services

The Service integrates with third-party services (Google, Anthropic, OpenAI, Cloudflare, etc.). Your use of those services is subject to their respective terms and privacy policies. We are not responsible for the conduct of any third-party service provider.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM USE OF THE SERVICE, INCLUDING GROWTH IN YOUTUBE VIEWS, SUBSCRIBERS, OR REVENUE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WORLD CORPORATION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

15. Indemnification

You agree to indemnify, defend, and hold harmless Merlix, LLC and its officers, directors, employees, and agents from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third party's rights.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of the Service shall first be submitted to good-faith negotiation by contacting hello@merlix.com. If not resolved within 30 days, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, with proceedings conducted in Sanford, North Carolina, USA.

Notwithstanding the above, either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

17. Changes to Terms

We may update these Terms at any time. We will notify you of material changes by email or notice within the Service at least 14 days before they take effect. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

18. Termination

We may suspend or terminate your account at any time, with or without cause, with notice where reasonably practicable. You may terminate your account at any time by contacting hello@merlix.com or using the account deletion feature in your settings.

Upon termination, your right to use the Service ceases immediately. Sections 8 (Your Content — solely the license grant, which terminates), 10, 13, 14, 15, and 16 survive termination.

19. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Merlix, LLC regarding the Service and supersede any prior agreements.

20. Contact

Merlix, LLC
500 Westover Dr #16900
Sanford, NC 27330 USA
hello@merlix.com